ComplaintAdda
Fact CheckedLast Updated: 5 July 2026Reviewed By: ComplaintAdda Editorial Team

Aadhaar Complaint

UIDAI handles Aadhaar-related grievances including update rejections, biometric lock/authentication failures, and cases of duplicate or wrongly linked data. Most issues can be resolved online or at an Aadhaar Seva Kendra.

What Is It

A complaint filed with UIDAI regarding Aadhaar enrolment/update rejection, authentication failures, biometric issues, or data privacy concerns.

When To Use It

Use this when your Aadhaar update request is repeatedly rejected without clear reason, authentication fails at essential services, or you suspect your data has been misused.

Step-by-Step Process

  1. 1Check the exact rejection reason on the UIDAI portal or your update acknowledgment slip.
  2. 2Correct and resubmit the update request at an Aadhaar Seva Kendra with the right supporting documents.
  3. 3For authentication failures, verify your biometric lock/unlock status via the mAadhaar app or UIDAI portal.
  4. 4If unresolved, call the UIDAI helpline (1947) or lodge a grievance on the UIDAI website.
  5. 5For suspected data misuse, also file a complaint on cybercrime.gov.in.

Documents Required

  • Aadhaar number/enrolment ID
  • Update Request Number (URN) if applicable
  • Supporting documents for the update (address/name proof)
  • Rejection acknowledgment slip

Fees

Free for grievances; a nominal fee (around ₹50) applies for biometric/demographic updates at the centre.

Processing Time

Updates are usually processed within 7–10 days; grievances are typically resolved within 30 days.

Important Tips

  • Always keep your URN (Update Request Number) to track status online.
  • Ensure supporting documents exactly match the name/address format you're updating to.
  • Use the mAadhaar app to check and manage your biometric lock status conveniently.

Frequently Asked Questions

The most common cause is a mismatch between the format of your name/address on the supporting document and what you entered in the request — check the rejection reason on the portal and correct it accordingly.
This article is for general information only and does not constitute legal advice. Always verify with the official source before acting.